Some troubleshooting steps may require you to restart your watch, while erasing it is useful if you want to give SW302 smart watch to another person.
To restart your watch, on your watch, swipe to find Shutdown icon, and hold 3s to turn it off. In the off state, hold on 3 seconds to power on. Restarting your watch reboots the device .
If you experience any of the following issues, restart your device:
1. Won't sync;
2. Won't respond to button press;
3. Won't track steps or other data;
See "Restart SW302A" on how to restart your watch
Return policy and warranty
To learn more about your smart watch and warranty, visit